Exploring Global Challenges and Solutions for Local Communities
Onda is a collective of designers, researchers, and cultural translators.
We are dedicated to understanding the perceptions, opinions, beliefs, and attitudes of people around the world to use as inspiration to design more effective solutions. Our passion lies in exploring how key global challenges affect communities and the ecosystems that support them.
Our Collective Model
Onda builds teams specifically for each project, collaborating with “boots-on-the-ground” partners and multidisciplinary experts, and drawing on research, internal sense-making, and design capabilities to develop the most productive approaches and sustainable solutions for each market. We work alongside clients to produce positive social impact in support of a variety of sectors including financial services, technology, food systems, consumer packaged goods, and healthcare.
Our Iterative Process
In Spanish and Portuguese, the literal meaning of “onda” is wave or undulation. We use the wave-like, iterative process of human-centered research and design, moving from understanding the whole, to reflecting on how systems work, to shaping actionable solutions. This process starts with ensuring we are on the same wavelength as our research participants by seeking to truly understand what life is like in their shoes. We use remote and in-person methodologies to explore the essence of local mindsets and ways of life, creating impactful solutions through ongoing prototyping and evaluation.
Our Services
Horizon
Research to Understand the Whole
We help teams see the full picture before deciding where to go next. Onda Horizon brings clarity to complex systems through synthesis, context exploration, and shared understanding, laying the foundation for meaningful innovation and design.
Facilitate strategic framing workshops to align stakeholders, clarify goals, and define what success looks like.
Conduct desk research and literature reviews to synthesize existing knowledge and surface key gaps for learning.
Lead expert and stakeholder interviews to uncover system-level insights, tensions, and opportunities.
Map ecosystems and cultural contexts to reveal how people, processes, and organizations interact across environments.
Reflect + Refract
Internal Innovation and Design
An internal diagnostic and design experience that helps organizations understand how work actually happens and prototype better, smarter ways of working. We surface where people, processes, and tools align or break down, then reimagine how they can flow together more effectively.
Explore current workflows, decision-making dynamics, and tool usage through interviews, journey mapping, and synthesis.
Identify strengths, frictions, and opportunity areas across teams, processes, and everyday work practices.
Co-design improved ways of working, including processes, rituals, guidance, and emerging tools.
Prototype and test concepts to make new ways of working tangible, actionable, and ready for implementation.
Amplify
External Innovation and Design
We help organizations design what’s next. Onda Amplify reveals customer needs and co-creates products, services, and experiences that deliver new value through human-centered design and responsible use of emerging technologies.
Investigate customer and user experiences through interviews, field research, journey mapping, and participatory workshops.
Synthesize unmet needs, behavioral insights, and opportunity spaces for innovation and growth.
Ideate, prototype, and refine new or evolved offerings, including AI-powered features, services, or experiences.
Validate concepts and define a clear roadmap for launch, scaling, and measurable impact.
Innovation for
Development Efforts
For our non-profit clients, we implement holistic approaches to the world’s interconnected challenges, grounded in research, internal reflection, and human-centered design, all with the ultimate goal of supporting the United Nations’ Sustainable Development Goals. We believe in providing communities with a platform to tackle issues organically, inspiring ripples of change that can be dynamically scaled to transform the world.
Our team